CartHoop offers worldwide shipping where service is available through our distribution partners.
Things are little backed up on our end with the current pandemic and limited staffs. Rest assured, we are working hard to deliver your order as soon as possible, while caring for the health and safety of our team members. The current situation has greatly affected the overall shipping duration, please read below for more information.
USA & Canada Orders
We take up to 5 days to process the order and then ship out. Most deliveries within the US & Canada should arrive within 15-30 days after your order has been processed, but due to the pandemic as most of the teams are working in skeleton work force(even USPS, Canada Post, Australia Post, Royal Mail etc) the delivery time might get extended to 5-10 days more.
Deliveries outside of the US & Canada may take anywhere from 7-40 days to arrive, depending on the destination country.
These times may be delayed by a number of factors, including delays in customs processing within your destination country.
If your tracking number shows your package has been delivered, but you have not yet received it, please call your local post office for more information. If there is an issue with the listed address on your package, they may need to get in touch with you before delivery can be completed.
Pre-orders & back-orders
CartHoop aims to provide accurate shipping & delivery estimates for pre-order and back-order products, but may be limited by production delays, shipping delays, and other factors outside of our control.More information may be available on pre-orders and back-orders, on a case-by-case basis. Please contact support at the email listed in our site's footer for more details.